Durante esta mañana la app de Neopets: Faerie Fragments estuvo experimentando varios errores de jugabilidad. Se ha publicado un aviso en el icono de Alertas de la app donde se te recompensa con 500 Gold Coins por lo sucedido y en el icono de Updates un detalle de todo los errores que se registraron.
Hi Neopian! We are aware of several issues affecting gameplay today and would like to assure you that we are actively working to fix them.Known Issues1. Progress not accurately registering on the Neopets.com Quest LogSome players are reporting that progress in the Quest Log is not being accurately registered. The development team is investigating and prioritising a fix to ensure all completed quests are tracked properly.2. Missing consumable materialsWe are aware that some of your consumable materials (Gold Coins, Costmetic Tokens, Wocky Jellies/Jams, pre-level boosters and match-3 power-ups) count may have been reset to zero. Our development team is working on restoring the accurate item count. For now, try force quitting and opening the app again to refresh the item count.3. Unable to complete match-3 levels due to connection errors or infinite loading issueA few players are stuck in loading screens are unable to complete levels due to connectivity issues or "cannot settle match" errors. We are currently working on improving server stability and response. To help improve service connectivity, you can try restarting your network by toggling Wi-Fi or switching to mobile data.We understand that these bugs are frustrating to encounter and take away the enjoyment of the Gaming experience. Our developers are hard at work trying to resolve these issues as quickly as possible. Your understanding and support is much appreciated during this period. if you have any other concerns or issues not mentioned above, please reach out to our support team with as information such as your device, version number, and screenshot/recordings to help us pinpoint the cause. (Note that we are experiencing an increase in tickets today and may take some time to respond.)
Esto afecta el progreso de todos los jugadores dentro de cada actividad del evento del Summer Beach Bash. Estaremos trayendo mas actualizaciones según avance el día.